500 Casino Terms & Conditions

These Terms & Conditions explain the rules that apply when you access or use 500 Casino, including its website, account services, games, promotions and related features. Please read them carefully before registering or placing a wager.

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1. About these terms

These Terms & Conditions form an agreement between you and 500 Casino in relation to your use of the website and any gambling or other services made available through it. By creating an account, accessing the website or using any service, you confirm that you have read, understood and accepted these terms. If you do not agree with them, you must not use the website or its services.

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Additional rules may apply to particular games, payment methods, promotions, competitions or other features. Those rules will be made available with the relevant service and form part of these terms. If there is an inconsistency, the specific rules for a service may apply to that service to the extent permitted by applicable law.

You are responsible for reading the current version of these terms before using 500 Casino. We may update or amend the terms from time to time to reflect changes to our services, legal requirements, security practices or business operations. The latest version will apply from the date it is published, unless a different commencement date is stated.

You must use the website only for lawful purposes.
You must provide accurate and complete information when requested.
You must not allow another person to use your account.
You must follow all game rules, promotional rules and account instructions.
You must stop using the website if you no longer accept these terms.

2. Eligibility, registration and account security

You must be at least 18 years old, or meet any higher minimum age that applies under the law relevant to you, to use real-money gambling services. You must also be legally permitted to access and use online gambling services in your location. It is your responsibility to check the rules that apply to you before opening an account or wagering.

Only one personal account is permitted unless 500 Casino has expressly approved otherwise. You must register using your own details and must not create an account for another person, use a false identity or attempt to disguise your location or identity. We may request information or documents to verify your age, identity, payment method, address, source of funds or eligibility.

Your account credentials must be kept confidential. You are responsible for activity carried out through your account unless you have promptly notified us of unauthorised access or another security concern. You should use a strong password, avoid sharing login information and log out when using a shared or public device.

We may refuse an application, suspend an account, restrict access or close an account where permitted by law. This may occur if information cannot be verified, an account appears to be duplicated, these terms have been breached, the account presents a security or integrity risk, or continued access is not appropriate for another lawful reason. Any review will be handled in accordance with applicable requirements.

You may ask for your account to be closed or restricted at any time. Account closure does not remove obligations that arose before closure, including obligations relating to valid transactions, suspected misuse or compliance checks.

3. Wagers, games, promotions and payments

Games and wagering services are provided subject to their displayed rules, conditions and availability. Before placing a wager, you should check the selected game, stake, odds or other relevant information. A wager is generally accepted only when it has been recorded by the applicable system. An attempted wager that is not accepted, or is interrupted before acceptance, may not be valid.

Once accepted, a wager will normally be final and cannot be changed or cancelled except where the relevant game rules, these terms or applicable law allow otherwise. If a technical error, display error, obvious mistake, malfunction or other event affects a wager or result, we may take reasonable steps to correct or resolve the issue in accordance with the applicable rules and legal requirements.

Promotions, bonuses, free bets and similar offers are subject to separate eligibility requirements and promotional terms. These may include minimum deposit requirements, wagering conditions, qualifying games, expiry periods, maximum values, account restrictions or withdrawal conditions. You should read the complete promotional terms before opting in or using an offer. Unless stated otherwise, only one offer may apply to a particular transaction or account.

We may change, suspend or withdraw a promotion where permitted by law, including where an offer has been used in a way that is inconsistent with its purpose or terms. We may void promotional benefits or transactions connected with abuse, fraud, collusion, automated activity or other prohibited conduct.

Payments must be made using a method held in your name or otherwise approved for your use. You must not use a payment method without the permission of its owner. Payment processing may involve third-party providers and may be subject to their own conditions, verification procedures, processing times and fees. We do not ask you to bypass lawful payment checks.

You should only deposit money that you can afford to lose and should not use gambling as a way to obtain income or recover financial losses. Withdrawals may be subject to account verification, payment checks, applicable limits and the rules of the relevant payment provider. Where an account has a negative balance or an amount has been credited in error, we may correct the balance or recover the amount to the extent permitted by law.

4. Responsible gambling, privacy and acceptable use

Gambling should be treated as entertainment, not as a solution to financial, personal or emotional problems. Set a budget before you play, keep track of your time and spending, and avoid wagering when affected by alcohol, medication, stress or other circumstances that may affect your judgement. You should never borrow money, sell possessions or use essential funds to gamble.

Tools and support options may be available to help you manage your play. These can include deposit or wagering limits, time reminders, temporary breaks, account restrictions and self-exclusion. The availability and operation of a particular tool may depend on the service and applicable requirements. If gambling is no longer enjoyable or is causing concern, stop playing and seek support from an appropriate professional or gambling support organisation.

Personal information is handled in accordance with the applicable Privacy Policy and privacy laws. Information may be collected and used to provide services, verify identity and age, process payments, maintain security, prevent fraud, meet legal obligations and communicate with you about your account. You should review the Privacy Policy for further information about collection, use, storage and disclosure of personal information.

You must not misuse the website or interfere with its operation. Prohibited conduct includes fraud, money laundering, collusion, cheating, manipulating games or systems, using unauthorised software, scraping content, introducing malicious code, evading account controls, or using the services for another person. You must not publish or transmit content that is unlawful, threatening, deceptive, abusive or harmful.

Do not attempt to access another person's account.
Do not use automated tools to interact with games or account services unless expressly authorised.
Do not exploit errors, glitches or technical weaknesses.
Do not conceal the source of funds or provide misleading verification information.
Report suspected security issues or account misuse through the available support channels.

5. Website availability, liability and legal matters

We aim to keep 500 Casino available and accurate, but uninterrupted access cannot be guaranteed. The website or individual services may be unavailable because of maintenance, upgrades, technical faults, internet or telecommunications issues, third-party provider problems, security events or circumstances outside reasonable control. We may change, suspend or discontinue a feature where permitted by law.

Information displayed on the website is provided for general information and may be updated or corrected. You should check the relevant game rules and account information before relying on displayed content. We are not responsible for loss caused by your failure to protect account credentials, use of an unsupported device or connection, inaccurate information supplied by you, or conduct that breaches these terms.

Nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded, restricted or modified. Subject to that limitation, and to the extent permitted by law, 500 Casino is not responsible for indirect, incidental, special or consequential loss arising from your use of the website or inability to use a service.

You are responsible for any taxes, duties or reporting obligations that may apply to you in connection with gambling activity, winnings, payments or use of the website. You should obtain independent legal, financial or tax advice if you are unsure about your obligations.

If part of these terms is found to be invalid or unenforceable, the remaining provisions will continue to operate to the extent permitted by law. A failure to enforce a provision immediately does not waive the right to enforce it later. These terms, together with any applicable policies and service-specific rules, describe the agreement governing your use of 500 Casino, subject to mandatory rights and laws that apply to you.

Questions about these terms, an account review or a transaction should be raised through the support or contact options published on the 500 Casino website. Please include enough information for the matter to be reviewed, but do not send passwords or other sensitive security credentials.